BizConnectz offer IT support from helpdesk, on-site support and routine maintenance.
Helpdesk
Telephony support provide the most easiest and fastest way to enquire information and rectifying IT issues. Our patience technical service officer will attend to you promptly. Remote desktop assistance will also be used for complex issues.
On-site Support
Site visit by your experience technician will be made to provide advance issues when 1st level helpdesk assistance is limited.
Routine Maintenance
Maintaining the health of IT equipments and infrustructure are cost effective than disaster recovery process. All equipments will be service and run health check to maintain in optimal efficiency. Monitoring tools will also be used to provide immediate remedy procedure or disaster recovery.